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That's why we look past the enthusiastic marketing, and put every VPN we review through our own intensive tests. We test the speed of every VPN we review (Image credit: ) PerformanceĮvery VPN promises a high-speed, ultra-reliable network, but the reality can be very different. You shouldn’t have to take the word of any VPN on trust, of course, but the big news since our last review is that’s no longer necessary.
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The company has a very clear logging policy, and states that the service does not ‘store or share… incoming and outgoing traffic information, including user and destination IP addresses, browsing history/ websites visited, amount of data transferred, the VPN servers used, DNS queries or files downloaded… VPN session information, software used, connection date, and duration.’
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PIA’s Android app is certified by the ioXt Alliance, verifying that it complies with standards in areas like cryptography, software verification and updates.
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That's not exactly generous, because the company only pays cash for the very worst vulnerabilities (remote code execution, unlicensed access to VPN servers), and other providers offer considerably more (ExpressVPN has a $100,000 bounty for critical flaws in its TrustedServer technology.) But we're glad to see the bounty arrive: anything which encourages more experts to check the code is welcome. If a researcher finds a genuine vulnerability and reports it to the company, they could receive up to $1,250. To encourage experts to take a look, PIA recently announced a Bug Bounty program. The company’s apps are open source, allowing others to examine the source code, look for bugs, and see whether it's doing anything which might compromise the user's privacy. Again, Private Internet Access has way more to boast about than many rivals. It’s important for a VPN to show transparency, to offer real evidence that it’s living up to its promises. But with PIA, nothing gets sent unless you go into the Settings panel and turn on the feature yourself (it's the 'Help improve PIA' option in the Help area, if you're curious). Some turn this on by default, with the VPN presumably hoping users never realize what’s happening. Many VPNs have an option to send anonymous connection data back to the company, to help improve the service. The best providers show they respect your privacy, and PIA scores here, too.
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Private Internet Access managed to protect all of our data from DNS leakage in the tests we performed (Image credit: Private Internet Access) Private Internet Access says that if you purchase a new account more than three months after the last refund, you're eligible for another. Many VPNs say customers are only allowed one refund, ever. PIA's Terms and Services has another surprise (and unusually for small print, it's a good one).
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There's a free 7-day trial for mobile users, and you're also covered by a 30-day money-back guarantee.
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You can pay for PIA via Bitcoin if you're looking for extra privacy, or by card or PayPal, plus there are other methods depending on your region (Amazon Pay is supported in the US, for instance). NordVPN is a little more expensive at $5.83 a month on its annual plan, but Ivacy undercuts everyone at just $1.99 a month. Pricing for a dedicated IP is reasonable at $5 a month, $4.25 on the one-year plan, $3.75 over three years.
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But using the same IP also means you're more likely to be recognized by websites, so this isn't an ideal option for everyone. These get you the same IP address every time you log on, and as no one shares it, you're less likely to find you're block-listed due to someone else's dodgy activities.
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PIA offers dedicated IPs in Australia, Canada, Germany, Singapore, UK and US, and recently added Japan and Switzerland. Putting that into perspective, Hotspot Shield’s Premium plan costs $95.99 for one year’s protection PIA asks only $79 for your first three. The annual plan is cheaper than most at a low $3.33 a month, but opt for the three-year plan and this drops to just $2.03 ($2.19 on renewal). The Private Internet Access monthly plan is fair value at $11.95. Private Internet Access provides a range of payment methods (Image credit: Private Internet Access) Private Internet Access pricing
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